Privacy Policy

Information We Collect

We collect information that you provide directly through forms, donations, volunteer requests, support inquiries, and partner outreach.

• • Identity details such as name, email address, phone number, and organization details.
• • Communication records such as messages, feedback, and inquiry history.
• • Technical information such as device, browser, and website usage data.

How We Use Information

• • To respond to inquiries and provide support.
• • To process donations and issue related communications.
• • To onboard volunteers and coordinate program activities.
• • To improve accessibility, security, and service quality.
• • To comply with legal and regulatory obligations.

Data Sharing and Third Parties

We do not sell personal information. We may share data with trusted service providers and program partners only when required to deliver services, process transactions, or meet compliance needs.

All partners are expected to follow appropriate confidentiality and data protection practices.

Data Retention and Security

We retain personal data only as long as needed for legitimate NGO operations, legal obligations, and reporting requirements.

We use administrative and technical safeguards to reduce unauthorized access, misuse, or loss of data.

Your Rights

You may request access, correction, or deletion of your personal data, subject to applicable legal limits.

You may also opt out of non-essential communications by contacting us.

Policy Updates

We may update this policy to reflect legal, operational, or technology changes. Updates are effective when posted on this page with a revised date.